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CONTACT US

We love hearing from our customers! Whether you have a question about our products, need help with an order, or just want to share your pet's playful moments, our team at ERCOB is here to assist you. Reach out to us anytime, and we'll make sure you get a prompt and friendly response.

 

We're available to support you via ：

Contact：Zhu Xiaolong

Email: ercobstore@outlook.com

Telephone: +86 15558083463

Company: Guangzhou Mingqiqi Trading Co., Ltd

Address: Room H383, Room 203, 2nd Floor, No. 4 Yuejia Second Street, Shimen Sub-district, Baiyun District, Guangzhou City

Zip：510450

 

 
 

We aim to respond to all inquiries within 24 hours.

Customer service chat is available from 9am to 6pm EST.

Please be aware that during busy periods and promotional sales, response times may be slightly longer. When reaching out to us, kindly use the same email address associated with your order and include your order number for faster assistance.